退款政策

30-Day Happiness Guarantee

At Zennovate, we want you to find your peace. If our scents don't resonate with you, we offer a 30-day return policy. If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

How to Initiate a Return
To start a return, please contact us at contact@zennovateshop.com. If your return is accepted, we’ll send you instructions on how and where to send your package.

Damages and Issues
Please inspect your order upon reception. If the item is defective, damaged or if you receive the wrong item, contact us immediately so that we can evaluate the issue and make it right.